Troubleshooting
Ad Spend Data Not Syncing
Troubleshoot missing or delayed ad spend data in Ad ROI.
Symptoms
- Ad spend numbers are outdated
- Charts missing newest data
Causes
- Integration not authorized
- Ad platform API limits
Solution
Reconnect ad account
Go to Settings > Integrations and reauthorize your ad provider.
Check API status
Visit your ad platform's status page for outages.
Wait for sync
Data syncs every hour. Try again later if just connected.
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